Kingfisher Practice

Maswell Park Health Centre, Hounslow Avenue, Hounslow, TW3 2DY

It's Thursday 7:57 PMSorry, we're closed

NHS

Telephone: 020 8630 3482

Fax: 020 8893 4368

Practice Charter

Y ou will be treated with respect and as a partner in your care. Being a partner means that you have responsibilities too.

We will:

  • Ensure our patients have 24 hour access to medical advice.
  • Aim for you to have access to a suitably qualified medical professional within 48 hours of your initial contact during surgery hours, or in an urgent case, the same day.
  • Work in partnership with you to achieve the best medical care possible.
  • Involve you and listen to your opinions and views in all aspects of your medical care.
  • The prevention of disease, illness and injury is a primary concern. The medical staff will advise and inform you of the steps you can take to promote good health and a healthy lifestyle.

We would respectfully ask that you:

  • Let us know if you intend to cancel an appointment or are running late.
  • Treat staff with courtesy and respect. Reception staff may have to ask some personal questions to assist us in providing you with the best service.
  • Inform the practice staff of any alterations in your circumstances, such as change of surname, address or telephone number. Please ensure that we have your correct telephone number, even if it’s ex-directory.
  • As patients you are responsible for your own health and that of any dependents. It is important that you adhere to information and advice given to you by health professionals and co-operate with the practice in endeavouring to keep you healthy.

Patient Participation Group

    NB: The granting of this consent does NOT involve the Maswell Park Patient Participation Group having any access to your Medical Records held by Maswell Park Health Centre or at any other location by the NHS.

Patient Survey

Friends & Family Test

  • We would like you to think about your recent experiences of our service.

Opening Times

  • Monday
    07:30 - 18:30
  • Tuesday
    07:30 - 18:30
  • Wednesday
    07:30 - 18:30
  • Thursday
    07:30 - 18:30
  • Friday
    07:30 - 18:30
  • Saturday
    08.00-12.00
  • Sunday
    CLOSED