Advice for patients attending an appointment at the Health Centre

• Do not bring food/drinks
• Do not bring leaflets/papers/magazines/toys
• Wear a mask and use hand gel sanitizer on arrival
• Keep personal belongings (keys, phones, jewellery) in your bag
• Inform the practice by phone/cough or flu type symptoms on the day of your appointment
• Use toilet facilities at home/work prior before your appointment
• If you have urinary symptoms bring a urine sample in a clean pot
• Do not attend before your appointment time is due
• Patients are advised to attend alone unless a child or those needing assistance – please only bring one carer
• There is an intercom video entry system so you will have to press the button to speak with a Receptionist first to come in.

Other COVID-19 Updates

• Guidance on Delivering Childhood Immunisation during COVID-19
• Recovery After Coronavirus
• Useful Medical Equipment to Keep at Home

The NHS has announced that they will restart some surgical services after they had been stopped to help hospitals cope with the COVID-19 pandemic. This means that some hospitals will start contacting patients on the waiting lists, especially urgent cases, about their delayed operations to arrange a date for the surgery.

This series of FAQs aims to address some of the concerns that you may have about going to hospital during the pandemic and to offer some advice on how you can best prepare for your operation.